General Questions

FAQ

Do we ship worldwide?

Yes, we ship all over the world.

Delivery and Processing Time

We offer a current flat rate - free shipping for all orders.

Order processing takes 1-3 days before shipment, depending on volume of orders. Once your item/s is dispatched, the estimated delivery time is:

North America: (6-10 business days)

Europe: (5-11 business days)

Oceania: (6-10 business days)

Rest of the world: (6-12 business days)

Every customer is provided with tracking number after purchase!

Return & refund policy

We offer 30 Day Money-Back Guarantee if you are unhappy with the quality of your purchase within 30 days upon receipt. You can apply for a refund/return in accordance with our refund policy.

Simply contact our support team through email: support@aquaticlyfe.com so we can help you out with the refund.

Got more questions?

You can contact us through our contact page! We will be more than glad to assist you.